Manager: DevOps Engineering​ at Tek Experts

Job Overview

Location
Lagos, Lagos
Job Type
Full Time
Date Posted
8 days ago

Additional Details

Job ID
135435
Job Views
42

Job Description






Responsibilities

Strategy Development and Implementation




  • Execute the Fintech DevOps and Environment Strategy in alignment with broader business objectives and the Fintech platform roadmap.

  • Translate high-level goals into actionable initiatives for Production & Non-Production environments, automation, tooling, and platform resilience.

  • Ensure the delivery and evolution of infrastructure-as-code, GitOps, observability, and deployment processes that support high availability, scalability, and performance.

  • Drive adoption of modern DevOps practices and secure software delivery approaches across business units and engineering teams.

  • Contribute to the DevOps & Engineering strategic roadmap, ensuring alignment with Group Finco and MTN Group digital transformation initiatives.

  • Establish governance and performance metrics to track strategy execution, report progress, identify gaps, and adjust plans in response to internal and external shifts.



Operational Delivery




  • Define and execute CI/CD strategies, ensuring frequent and reliable software releases.

  • Design and maintain automated deployment pipelines and infrastructure-as-code (IaC) using Kubernetes, Docker, Bicep, and Terraform.

  • Collaborate across teams to manage infrastructure needs in both cloud and on-prem environments.

  • Ensure robust monitoring, alerting, and incident response to maintain system performance and availability.

  • Enforce DevSecOps practices including vulnerability management, access control, and compliance.

  • Oversee environment provisioning and release readiness for production and non-production.

  • Lead troubleshooting, root cause analysis, and continuous performance tuning.

  • Support system upgrades, patching, and technical testing (e.g., stress/load tests).

  • Drive process improvements, cost optimizations, and DevOps maturity.

  • Promote a culture of continuous learning, innovation, and cross-functional collaboration.



Governance, Tactical Execution & Performance Management




  • Participate in strategic and operational meetings, providing input and facilitating decision-making for tactical changes and internal initiatives.

  • Review and contribute to internal/global projects, target setting, and budget planning aligned with sub-functional strategy.

  • Manage and resolve critical escalations, consulting stakeholders and escalating high-impact issues as necessary.

  • Monitor team and vendor performance against KPIs and SLAs, driving corrective actions and continuous improvement.

  • Oversee functional and project budgets, ensuring alignment with business objectives and cost control measures.

  • Track and report on progress, risks, and outcomes periodically and on demand using defined metrics and governance standards.



Qualifications

Education & Certifications




  • Bachelor’s degree in Engineering, Computer Science, IT, or Electronics & Communication (4 years).

  • Relevant certifications such as Certified Kubernetes Administrator (CKA), Microsoft Certified: Azure DevOps Engineer Expert, Alibaba Cloud DevOps Engineer, OpenShift Administrator Certification, vStack Platform Operations or Administration.



Experience




  • Proven experience as a DevOps engineer or similar role, with strong understanding of software development and operations principles; 4 –5 years in technical architecture, application development, or operations.

  • Experience with public and private cloud platforms (Azure, Alibaba, vStack, Apsara, OpenShift) is a plus.

  • Proficiency in infrastructure automation tools such as Bicep and Terraform.

  • Experience with containerization technologies such as Docker and orchestration tools like Kubernetes.

  • Experience with microservices architecture and serverless computing.

  • Experience with Azure DevOps CI/CD or similar tools, infrastructure automation, monitoring systems, and incident management.

  • Previous experience in Agile/Scrum environments.

  • Experience in a Fintech or financial services environment preferred.

  • Worked across diverse cultures and geographies; Pan Africa multi-cultural experience is advantageous.



Functional Knowledge




  • Strong scripting and automation skills using Bash, Python, and PowerShell to support infrastructure provisioning, configuration, and troubleshooting.

  • Hands-on experience with CI/CD tooling such as Azure DevOps, GitLab CI/CD, Alibaba Cloud DevOps, and pipeline automation in Kubernetes-native and hybrid environments.

  • Deep understanding of cloud-native infrastructure and infrastructure-as-code (IaC) using Terraform, Bicep, or Ansible across Azure, Alibaba Private and Public Cloud, vStack, and OpenShift.

  • Solid knowledge of networking, firewalls, DNS, and security best practices across hybrid environments.

  • Expertise in containerization and orchestration using Kubernetes, OpenShift, and Helm, focusing on multi-OpCo platform delivery.

  • Experience in observability and monitoring using Grafana, Prometheus, Loki, Azure Monitor, and Alibaba Cloud SLS.

  • Proficient in platform environment design, automation of provisioning workflows, and lifecycle management of dev/test/prod environments.

  • Integration of cloud-native services (APIM, Key Vault, Event Grid, Service Bus) into scalable application delivery.

  • Familiarity with modern identity and access management, including Azure AD, RBAC, and Zero Trust principles.

  • Solid understanding of incident, change, and problem management within CI/CD and DevSecOps practices.

  • Experience supporting platform adoption by application teams through reusable templates, guardrails, and automation.



Core Skills




  • Strategic Thinking – align platform evolution with Group and OpCo priorities.

  • Analytical Mindset – interpret platform metrics and telemetry to drive improvements.

  • Digital and Agile Delivery – apply agile practices to infrastructure delivery and DevOps maturity.

  • Decision Making – make tactical and strategic decisions under constraints.

  • Project Leadership – drive cross-functional platform initiatives to successful delivery.

  • People Enablement – support team growth through coaching, collaboration, and knowledge sharing.

  • Executive Communication – translate technical updates into business impact for stakeholders.



Behavioral Qualities




  • Operationally focused – balance engineering innovation with platform stability and uptime.

  • Detail-oriented – ensure compliance, consistency, and reliability in configurations and deployments.

  • Results-driven – deliver tangible outcomes through automation and standardization.

  • Proactive and accountable – anticipate issues and resolve them before impact.

  • Collaborative – work closely with Dev, Ops, Security, and external vendors in a multi-OpCo setup.

  • Organized and adaptable – manage multiple initiatives across cloud and on-prem simultaneously.



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